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PostPosted: Fri Nov 14, 2008 11:24 am 
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Joined: Mon Jul 09, 2007 11:33 pm
Posts: 24
As requested, I used both the onlineform to send my question and the email consultancy@smartquant.com .

I always received a delivery failure message. Is there a problem?

regards


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PostPosted: Mon Nov 17, 2008 2:40 pm 
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Joined: Tue Aug 05, 2003 3:43 pm
Posts: 6816
Hi,

your email can be rejected due to our spam / address filter but the form should work. Could you please send me a private message?

Regards,
Anton


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 Post subject: Email prob
PostPosted: Tue Nov 18, 2008 11:39 am 
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Joined: Mon Jul 09, 2007 11:33 pm
Posts: 24
Hi,

I have already send you on your private email with a copy to alexei the 11 of October.

I will try again in a few seconds.


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PostPosted: Fri Nov 21, 2008 2:35 pm 
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Joined: Tue Aug 05, 2003 3:43 pm
Posts: 6816
Hi,

we have fixed the form, so you can use it. I meant private message on the forum rather than private email. I am afraid a private email will be rejected by our spam filter. We only allow emails from a predefined list of domains, otherwise we receive thousands of spam emails every day and it's pain in the back.

Regards,
Anton


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